Policies

Appointment Policies

To ensure every guest receives the best experience possible, please review the following policies before your waxing or sugaring appointment.

Cancellations & Rescheduling

Life happens! If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice. Cancellations or changes made with less than 24 hours’ notice may be subject to a cancellation fee of a 50% charge of your appointment cost.

Late Arrivals

Please arrive on time for your scheduled appointment. If you are more than 10 minutes late, your service may need to be shortened or rescheduled to avoid impacting the next guest.

No-shows

Clients who do not arrive for their appointment without notice may be required to pay a no-show fee before booking another appointment.

Hair Length

For the best results, hair should be approximately ¼ inch long — about the length of a grain of rice. This is typically around 2–3 weeks of growth after shaving. Please avoid trimming before your appointment.

Before Your Appointment

Please arrive with clean, dry skin and avoid applying lotions, oils, or creams to the area being treated on the day of your appointment. Gently exfoliating 24–48 hours beforehand can also help prepare the skin.

Medications & Skin Treatments

Please let me know before your service if you are using retinoids, prescription acne medications, chemical exfoliants, botox, fillers or other medications/treatments that may affect your skin in the treatment area. Certain products and medications may require your service to be modified or postponed for your safety.

Brazilian & Bikini Services

Your comfort and privacy are always a priority. Professional draping and sanitation practices are followed throughout every service. If you are menstruating, you may still receive your service as long as you are comfortable and wearing a fresh tampon or menstrual cup.

Partners and Additional Guests

Partners and guests are not permitted in the treatment room during intimate area services (such as Brazilian or bikini waxes and sugarings).

Appointment Prep

Avoid any retinols in the treatment are for minimum 5 days before your wax. Exfoliate your skin 24hrs-48hrs before your appointment using gentle products. Please do not use any products on your skin with active ingredients at least 3 days before your wax. Keep your skin hydrated and moisturized and drink lots of water. If you can avoid caffeine on the day of your appointment that is a bonus!

Aftercare

For approximately 24–48 hours following your service, avoid excessive heat, hot tubs, saunas, intense exercise, swimming, and heavily fragranced products on the treated area. Loose, breathable clothing is recommended following intimate services.

Thank you for respecting these policies and helping keep Mela Wax Bar a comfortable, relaxing, and welcoming space for everyone.